Job Order Detail

Description

The Food Services Supervisor leads daily caf and kitchen operations, ensuring efficient service, quality food production, and excellent customer experience.

KEY RESPONSIBILITIES:
Lead, supervise, and mentor caf and kitchen staff, promoting teamwork, accountability, and professional standards
Schedule staff shifts, breaks, and rotations to ensure smooth operations and full coverage
Provide coaching and hands-on training in food preparation, service, safety, sanitation, and customer interaction
Oversee daily caf operations, maintaining efficiency, cleanliness, and food safety compliance
Support onboarding, performance tracking, and professional development of staff
Handle customer complaints and resolve staff or operational issues professionally and calmly
Review catering contracts, coordinate production and delivery, and ensure alignment with team leads
Manage food, beverage, and supply orders; track inventory, storage, rotation, and implement cost-control measures
Monitor menu execution, product quality, portion control, and presentation standards
Recommend menu adjustments based on customer feedback, inventory trends, and cost analysis
Foster clear communication, resolve conflicts, and maintain a respectful, inclusive team culture
Ensure all caf and catering operations comply with food safety regulations, workplace safety standards, and WDM policies

QUALIFICATIONS:
A relevant post-secondary certificate or diploma is required
5 years of experience in a food services environment, most recently in a supervisory role

A detailed job description outlining duties, accountabilities, working conditions and salary is available at www.wdm.ca/careers

If youre interested in joining our team, please submit your cover letter and resume, outlining your qualifications and experience to https://careers.risepeople.com/western-development-museum/en

Applications will remain open until a suitable candidate is found.