Job Order Detail

Description

Werelooking for amotivated,detail orientedleaderto come on board as ourtemporaryTeam Leader, Deposit Support, at ourReginalocationfor up to 9 months.Your strategic decision-making and problem-solvingabilitieswill be key to leading the Deposit Support Services team in delivering exceptional customer service while ensuring all policies and procedurescomply withour service provider guidelines.We are looking foranindividual who has adetailed understanding of deposit services,troubleshooting, providingresearchassistance, andleading a team.

Howyoullbe spending your time:
- Overseeing the delivery of deposit and cash services to our branches and members
- Managingoperationalsupport for the Conexus fleet of ATMsregardinguptime and cash usage
- OverseeingATM statistical reporting todeterminetransactional surchargesand placement of ATMs
- Monitoringthe investigation of remote capture and ATM hold transactions to ensure accuracy and to mitigate risk for our members and Conexus
- Developing, coaching and leading direct reports
- Identifyingopportunitiesand resolving risks
- Facilitating meetings and planning sessions tooptimizethe team and improve processes and procedures

The way people describe you:
- Highly collaborative, you work openly and effectively with all stakeholders
- You enter the decision-making process with an open mind and are confident in mastering procedures, problemsolving,and communicating solutions.
- You work well within established parameters and guidelinesbut also have the skills and flexibility to think about the big picture.
- You are organized and detail-oriented but can easily adapt to change and welcome any new challenge that comes your way.

The experience you bring
- Twoyearsofexperience in financial services
- Leadershipskillsand experience coaching employees