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Work setting
- Law firm
Tasks
- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Perform data entry
- Deliver and pick up messages, parcels, and other items by hand
- Book appointments
- Receive and forward telephone or electronic enquiries
Computer and technology knowledge
- MS Office
- MS Excel
- MS Outlook
- MS Word
- MS Windows
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Ability to work independently
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Maturity
Screening questions
- Are you authorized to work in Canada?
- Do you live near the job location?
- Do you meet the language requirements listed in the job posting?
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