Greet and welcome guests, clients, and visitors in a professional manner
Answer, screen, and direct phone calls promptly
Manage reservations, appointments, or check-ins/check-outs (if applicable)
Handle incoming and outgoing mail, packages, and deliveries
Maintain visitor logs and issue access badges when required
Provide accurate information about the organizations services and policies
Process payments, invoices, or basic transactions
Respond to emails and inquiries in a timely manner
Maintain a clean, organized reception area
Coordinate with housekeeping, maintenance, or other departments (if in hotel/office setting)