Job Order Detail

Description

This position serves as the first point of contact for all clients engaging with the Office. The role is responsible for conducting intake interviews, gathering preliminary information, and assessing health-related concerns for referral to the Health Analysts. The position provides essential administrative and coordination support to ensure smooth case flow and timely communication.
Main Duties:
-Conduct intakes, gather accurate complaint information, assess complaints, and reporting.
-Strong communication skills, including probing for more information and de-escalation.
-Arrange and conduct client meetings, providing support to clients and team members
-Maintain accurate data collection and record keeping.
-Direct administrative support in an office environment
-Skilled in providing direction and navigation, as well as referrals to appropriate agencies.

Education:
-A minimum of a Diploma in a health or office admin field with medical background. A minimum of 3-5 years of experience.
-Technical and computer skills.

Skills & Abilities:
-Experience in conducting interviews.
-Direct and effective communication skills is required
-Exercise independent judgment with limited direction and is accountable for decisions.
-Experience and knowledge involving individual and systemic health issues.
-Confidentiality
-Knowledge of health systems delivery, community resources, and navigation skills.

Only those selected will be contacted.  
**Deadline: March 30, 2026, 5:00 PM**  
**Email:**