Job Order Detail

Description

What we are looking for:
Reporting to the Aftersales Manager, you will represent our organization and help strengthen Agrifacs global premium reputation. As the primary aftersales contact in your province, you will handle all technical and mechanical inquiries while helping shape the Canadian aftersales division. Youll also contribute ideas to the global aftersales team to support future product improvements. This role includes opportunities for international travel to our Global Headquarters in the Netherlands for initial and ongoing training.
Qualities and experience required:
  Strong knowledge of agricultural application systems and advanced machinery electronics
  Red Seal certification in Agricultural Equipment
  Understanding of dealer management processes
  Experience with ag/farm equipment or dealer support (preferred; training provided)
  Solid understanding of electrical, hydraulic, and hydraulic drive systems
  Self motivated, customer focused, and positive in attitude
  Excellent communication and service oriented approach
  Analytical, structured, and solution driven mindset
  Collaborative working style with internal teams and external partners
  Computer literate with strong problem solving skills
  Flexible and able to adapt quickly to changing situations
  Valid drivers license and ability to travel to dealers and customer sites
  Must be eligible for international travel; passport required

Key Responsibilities:
Preparation & Technical Intake
1st Line Technical Support
Registration & Administration
Projects & Product Improvements
Continuous Improvement
Benefits:
  Competitive salary
  Health, dental, and vision benefits
  Company vehicle and full IT package
  Company contributed pension plan
  Supportive, passionate, and committed team
  Dynamic, collaborative work environment
  Opportunities for professional growth and product innovation
  Meaningful role with impact on customer satisfaction