Job Order Detail

Description

The Parts Coordinator oversees the daily parts operations for an Ag dealer Parts Department by promoting and selling parts to all customers while providing excellent customer service. With the direction from the Branch Manager, this position will assist in leading a team of associates to ensure quality of work and service while utilizing the highest level of customer service.

Essential Functions:
Manages a balanced inventory consistent with the requirements of the Service Department and over the counter customers.  
Works with local vendors to maintain the best pricing and discounts.
Fills and puts together customer and shop parts orders as needed.
Oversees the dealer parts processes and stock order parts.
Oversees and processes returns from shop and customers.
With oversight of Branch Manager, develops and implements department work schedule for vacation and on-call schedules.
Primary point of contact for the internal Service Department at assigned location.
Monitors Parts Department WIP (open parts invoices) and takes appropriate action to address.
Coordinates GPS components for wholegoods sales.