Job Order Detail

Description

The Saskatchewan Liquor and Gaming Authority (SLGA) is seeking a self-motivated and detail-oriented individual to provide support as an Account Representative within the Customer Relations Branch until March 31, 2026.

This position is required to work on-site, reporting to the Account Manager.

The Account Representative serves as the primary point of contact for their portfolio of approximately 150-200 small to medium-sized SLGA wholesale customers. This role is a customer-centric one, acting as the key contact for all programs, products, and services that SLGA offers.

The Account Representative will provide their expertise with customer orientation, service delivery, issues management, and administering ongoing training as required to their portfolio of customers. The Account Representative will work closely with internal stakeholders across departments to manage their customers liquor wholesale product needs and delivery of SLGA products from the Distribution Centre. This position will be responsible for the activities related to their accounts including wholesale ordering, payment, promotions, products, marketing, and other activities essential to the operation of a retail liquor store.

This position will be responsible for the entire range of products and services SLGA offers to its customers and will ensure that service delivery meets or exceeds their customers expectations. Delivering a high level of service to customers will require a solid understanding of SLGAs services including wholesale liquor, special orders, regulatory and licensing requirements with the ability to solve problems and work through any issues as they may arise.


Refer to the website for further details.