Job Order Detail

Description

We are seeking a Benefits Administrator to support exceptional group benefits service for our clients.

In this role, you will collaborate across benefits, group retirement, insurance, and financial planning to deliver a seamless client experience. From renewals and CRM management to client meetings and plan updates, your work will reflect our commitment to trust, service, and care.

Beyond the details, you will help strengthen relationships and ensure clients feel informed, supported, and confident in their benefits programs.

How You Will Make an Impact:
Support Exceptional Client Service
Deliver timely, accurate service to group benefits clients, handling inquiries efficiently. Coordinate communications, prepare documentation, and support service needs. Schedule renewals and assist with client meetings to ensure a smooth experience.

Provide Benefit Administration & Plan Management
Prepare and analyze data for renewals, market surveys, and proposals in collaboration with Consultants and Account Managers. Develop renewal reports, financial summaries, and meeting materials. Identify trends to support recommendations and coordinate with carriers on plan changes, pricing, and negotiations.

Collaborate with Our Team
Work closely across all divisions, sharing knowledge and supporting teammates.

Your Experience and Expertise:
10+ years of experience in group benefits administration
Deep knowledge of benefits plan design, funding arrangements, and benefits program structures
Strong experience preparing renewal analyses, market surveys, and benefits proposals
LLQP (Life and A&S) license (required)
CEBS designation, or willingness to complete
Business diploma or equivalent professional experience
Proficiency with CRM systems and Microsoft Office tools, particularly Excel and data reporting tools
Strong analytical skills with the ability to interpret plan data and financial information