Job Order Detail

Description

The YMCA of Regina is a non-profit, Imagine Canada-accredited charity committed to fostering strong kids, strong families, & strong communities. As Regina's leading values-driven organization in health, leadership, &personal development, we deliver impactful programs across three core service areas: Health & Fitness, Community Development, & Childcare.

We are looking for full-time enthusiastic, customer-focused professional to join our dynamic team. As a Membership Sales & Services Representative, you will be the welcoming face of the YMCA, helping members feel supported & informed from their very first visit.

Key Responsibilities:
Actively promote & sell YMCA memberships.
Conduct tours for prospective members.
Follow up on leads from guest passes, day passes, & online inquiries.
Provide exceptional service to members, guests, & program participants.
Respond to inquiries in person, via phone, or email.
Register members for programs, lessons, & services.
Maintain accurate member records & update databases.
Handle monetary transactions & balance cash drawers.
Maintain cleanliness and organization of the front desk & lobby areas.
Demonstrate YMCA core values: Respect, Kindness, inclusiveness, Well-Being & Integrity.
Support fundraising and community engagement initiatives.

Availability Requirements:
This position is based at our Northwest (Rochdale) location. Availability to work the opening shift (5:15am  1:45pm, Mon-Fri)

Qualifications:
Previous sales and customer service experience preferred.
Attention to detail & accuracy in data entry.
Strong interpersonal &communication skills.
Ability to resolve member concerns & conflicts effectively.
Current Standard First Aid & CPR/AED (Level C)
Clear Criminal Record Check with VSC