Job Order Detail

Description

Schedule: Monday to Friday 8:00 am - 4:30 pm, 5 days a week
Responsibilities:
    Build strong relationships, listen intently, and utilize clear & transparent communication.
    Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
    Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
    Take and record telephone, e-mail, or written message for staff members.
    Receive and distribute all forms of paper correspondence.
    Organize, maintain, and coordinate office records and files in their proper locations.
    present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
    Provide information to staff and/or clients about special activities.
    Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
    Maintain the reception in a tidy and presentable manner.
    Accept and monitor inbound shipments as necessary.
    Ensure ALL couriers are taken care of in a timely manner
    Other duties as assigned.
Knowledge/Skills/Competencies:
    High school diploma or GED, or an acceptable combination of education and experience.
    2+ years of direct work experience in a receptionist capacity.
    Superior typing and dictating skills.
    Able to write simple correspondence, including memos, letters, etc.
    General mathematical skills.
    Ability to apply understanding to carry out instructions in written & verbal
    Adjusts and is flexible to meet changing work needs and demands.
    Strong knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
    Able to maintain filing systems and basic databases.
    Superior telephone manners and strong interpersonal skills.
    Strong written and verbal skills to communicate with all levels of the organization and its executive team.
    Strong customer service orientation.