Job Order Detail

Description

We are looking to fill a temporary Member Advisor position with an end date of September 1, 2027. We can provide flexibility for the right candidate(s)one full time position or two part time positions, please indicate your preference in the job application. For parttime roles, some flexibility in availability is appreciated to help support the team and meet members needs.

You are one of the first people our members encounter at the branch. You will help them with whatever they are looking for or guide them to identify services and solutions they may not yet be aware of. Our Member Advisors serve our members through various channels: in person, digitally or by phone.

Dont have banking experience? Not to worry; we have a great training program! This is an excellent opportunity for the customer service focused professional who has experience in retail, hospitality, or financial services.

How youll be spending your time
Greet our members and provide them with the services they seek,
Process transactions,
Provide troubleshooting and guidance around the use of our technology products or any other challenges a member may have,
Highlight and promote our credit union products and solutions,
Engage in proactive member communication by participating in outbound calling, credit union promotions, campaigns, and other creative strategies,
Identify suspicious transactions or interactions and respond appropriately.

The experience you bring
Customer service experience
Sales skills
Experience handling cash and completing financial transactions
Tech savviness and a love for technology
A desire to learn in a culture that embraces ongoing learning and development
Enjoyment in working with the public  by engaging and providing assistance to meet our members needs.