Job Order Detail

Description

Office Administrator

Culligan Water Regina has an exciting position available for an Office Assistant to join our fast paced, growing business. This role provides administrative support and superior customer service to ensure the effective and smooth running of the day to day operations.

This person plays a very important role within the company as they are the first point of contact with our customers. The person hired must be able to work in a fast paced environment, be able to multi-task and be very organized while still showing superior customer service.

Job Responsibilities

Deal directly with customer either by telephone, electronically or face to face
Respond promptly to customer inquiries
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Set up new customer accounts
Organize workflow to meet customer timeframes
Manage customer accounts
Data Entry
Answering multi-line phone
Processing payments and orders
Delinquent account calls
Daily outbound Customer Service Calls
Calling sales leads as well as effective handling of inbound sales inquiries
Essential Requirements

This is NOT an entry level position.

As our ideal candidate, you are:

On the ball: You are highly organized and able to prioritize and manage your time effectively.
Detail Oriented: You have an eye for the smallest detail and you have incredible accuracy
Strong Communicator: Not only can you clearly express your thoughts in conversation, you can also write and present in a persuasive and influencing manner.
Creative Problem Solver: You can think outside the box for solutions without fear or failure
Strong Listener: You seek to understand by asking questions in a non-judgemental way.
Ability to multi-task and adapt in a fast paced environment