Job Order Detail

Description

Responsibilities:

Foster a culture that values excellent customer service.
Maintain the quality of the departments presentation to ensure customer expectations are met.
Plan and manage daily/weekly departmental activities, objectives and seasonal changeovers.
Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations.
Manage team members performance, provide informal and constructive feedback, and recognize achievements and efforts.
Prepare work schedules that meets business needs while working withing budget guidelines.
Help with the store opening and closing responsibilities.
Assist in selecting new employees.
Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
Ensure compliance with Health and Safety regulations.

Requirements / Skills:

Supervisory, leadership and/or managerial experience or relevant experience
Ability to work shifts (days, evenings, week-ends and holidays)
Approachable
Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
Ability to plan, organize, communicate, delegate and follow up teams activities and projects
Strong computer skills
Ability to work in a fast-paced environment
Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
Experience in retail sales, execution and operations (asset)