Key Responsibilities
- Provide leadership, supervision, and mentorship to counselling staff, supporting professional growth, ethical practice, and high-quality service delivery
- Oversee counselling programs, including intake, caseload management, scheduling, and service coordination, ensuring alignment with organizational policies and funder requirements
- Lead the development and expansion of counselling services, including new therapeutic groups, service models, and program initiatives to meet emerging community needs
- Identify and support funding opportunities, including grant development, reporting, and exploring revenue-generating initiatives such as partnerships, contracts, and fee-for-service programming
- Ensure the delivery of safe, effective, and evidence-informed services through risk management, quality assurance, and continuous improvement practices
- Monitor staff performance through coaching, feedback, and evaluation, addressing performance concerns and supporting ongoing development
- Collect and analyze program data to inform decision-making, measure outcomes, and strengthen program effectiveness
- Facilitate and oversee practicum student placements, ensuring meaningful and compliant learning experiences
- Build and maintain relationships with community partners, funders, and stakeholders, representing the organization and enhancing service visibility
- Contribute to organizational strategy and planning as part of the management team
- Maintain a small counselling caseload as required to support program continuity
Requirements
A degree in Social Work (BSW or MSW), Clinical or Counselling Psychology (MA, MEd), or a doctoral degree (PhD, PsyD) in Clinical or Counselling Psychology. A registered member in good standing with the appropriate regulatory body. A minimum of 1 -2 years of counselling experience, with demonstrated expertise in working with diverse client populations. A minimum of 2-3 years of leadership experience