Job Order Detail

Description

We are currently seeking an individual with exceptional telephone skills and strong interpersonal skills, allowing you to connect and communicate effectively with our valued customers. A detail-oriented professional who is committed to maintaining meticulous records while delivering exceptional customer service. If this sounds like you, we encourage you to apply today and be a part of a team that is dedicated to excellence in customer service. Fluency in both French and English is required.

Don't miss out on this exciting opportunity to join our team and take your career to new heights.

What You Will Be Responsible For
-Answering and routing incoming customer calls, e-mails, and in-person inquiries, while providing excellent customer service and support
-Responding to customer inquiries and complaints in a professional and courteous manner, resolving issues promptly and effectively
-Record and maintain accurate customer information
-Represent the organization positively and professionally as a front-line worker

What We Look For
-Strong organizational skills are required, with the ability to manage multiple tasks and projects effectively
-Must have working knowledge of Microsoft Office
-Able to compose simple correspondence, including memos, letters, and emails
-Demonstrates the ability to apply understanding to carry out instructions in written, verbal, or diagram form
-Demonstrates superior telephone manners and strong interpersonal skills, with the ability to communicate effectively with stakeholders at all levels

What We Offer
-Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
-Continuous Learning: through on-the-job training and educational opportunities.
-Opportunities for advancement within a growing company that values initiative and teamwork.

When you work for Brandt, we work for you. Its as simple as that.