Job Order Detail

Description

Closure Date: May 10, 2026, 11:59 PM CST
Position #: 9011227
Union: Out of Scope
Bargaining Unit: OOS - 3sHealth T&C
City/Town: Regina
Facility: 3sHealth
Department: Employee Benefits
Type: Full-time permanent
Expected Start Date: May 25, 2026
Number of positions: 1
Hours of Work: 1 week rotation
Salary: Pay Band 5 ($76,638 to $99,629)

About the Role

We are seeking a Benefit Services Team Lead to provide leadership, expertise, and direction to a high performing team responsible for delivering outstanding service to employee benefit plan members, health care employers, and unions across Saskatchewan.
Reporting to the Manager, Benefits Services, you will act as a subject matter expert in employee benefits while supporting team development, training, documentation, and continuous improvement initiatives. You will be a key escalation point for complex matters and play an important role in ensuring consistent, high quality service delivery aligned with organizational values and service standards.
What Youll Do
Team Leadership & Support
Provide day to day leadership, coaching, and guidance to a Benefit Services team
Monitor workloads and performance to ensure service standards are met
Foster a collaborative, respectful, and high performing team culture
Participate in recruitment and onboarding activities
Represent the team in collaborative forums and cross department initiatives
Training, Education & Documentation
Design, develop, and deliver onboarding and ongoing training programs
Identify skills gaps and coordinate continuous learning opportunities
Document and maintain policies, procedures, and best practices
Ensure consistency and accuracy in operational processes
Customer Service & Subject Matter Expertise
Act as an escalation point for complex or sensitive inquiries
Support quality assurance through call monitoring and perform...
For more information on this job, please visit the employer's website.