Job Order Detail

Description

Done Rite Autobody is looking for a friendly, organized, and reliable Customer Service Representative (CSR) to join our team!

As the first point of contact for our customers, youll play a key role in delivering a positive experience while keeping our front office running smoothly.

Key Responsibilities:

- Answer and direct incoming phone calls
- Book customer appointments and manage scheduling
- Organize and coordinate rental vehicles
- Process payments and handle basic transactions
- Provide excellent customer service in person and over the phone
- Maintain filing and office organization
- Assist with general administrative and office tasks as needed

What Were Looking For:

- Strong communication and customer service skills
- Highly organized with attention to detail
- Ability to multitask in a fast-paced environment
- Basic computer skills (email, scheduling, invoicing)
- Positive attitude and professional demeanor
- Previous office or customer service experience is an asset, but willing to train the right person

What We Offer:

- Competitive wages (based on experience)
- Friendly, team-oriented work environment
- Benefits & employer matched RRSP