Job Order Detail

Description

Join the Team at Mainline Fleet Service
Mainline Fleet Service is looking for a motivated, customer-focused Service Consultant to join our team. Were a fast-paced, team-driven shop that takes pride in quality work, strong communication, and helping each other succeed.
If you have an interest in vehicles and want to learn more, this is a great opportunity to build your skills in a supportive environment.

About the Role
As a Service Consultant, youll be the main point of contact between customers and technicians. Youll handle service requests, coordinate repairs, and keep customers informed throughout the process.

What Youll Do
    Greet and assist customers in person and over the phone
    Listen to concerns and create accurate work orders
    Explain recommended services, timelines, and costs clearly
    Coordinate with technicians to keep jobs moving efficiently
    Provide updates and get approvals for additional work
    Schedule appointments and manage workflow
    Maintain accurate customer and vehicle records
    Assist with estimates, parts coordination, and basic admin tasks

What Were Looking For
    Self-motivated and hard-working
    Strong interest in vehicles and willingness to learn
    Team-oriented  works well with others and supports the group
    Good communication and customer service skills
    Comfortable with computers or quick to learn new systems
    Organized and able to manage multiple tasks
    Admin experience is an asset

Experience & Requirements
    Automotive or service experience is an asset, but not required
    Valid drivers license
    Basic understanding of vehicle maintenance is a plus

What We Offer
    Competitive pay (with bonus opportunities)
    Health and dental benefits
    Team-focused, supportive work environment
    Ongoing training and development
    Employee discounts

If youre looking to work in a shop where people work hard, help each other out, and continue to learn, wed like to hear from you.