Job Order Detail

Description

Responsibilities:
-Work with production and quality staff to create and maintain Pre-Delivery Inspections documents.
-Work with engineers and Customer Service team to create service bulletins and instructions for product updates.
-Structure and format documents for the intended audience  distinguishing between operator-facing content, technician-level service documentation, and internal production instructions.
-Integrate visual content (diagrams, exploded views, annotated photographs, and CAD-derived illustrations) to support written instructions wherever visuals improve clarity or reduce error risk.
-Conduct periodic reviews of existing documentation to identify gaps, outdated content, or inconsistencies introduced by product or process changes.
-Support cross-functional teams during new product launches by developing supporting documentation in parallel with design and production readiness activities.
-Maintain document version control and organization within company systems to ensure accurate and current documentation is accessible to all departments.
-Develop and improve documentation processes, templates, and standards to support consistency, efficiency, and ease of use across the organization.

Requirements:
-Post-secondary training in technical writing, communications, or a related field  or equivalent demonstrated experience producing technical content in a manufacturing or engineering environment.
-Proficient with a wide range of computer systems and software, including email, presentation, database, visual design and CAD software.
-Excellent technical writing skills.
-Ability to grasp complex technical concepts and make them easily understandable in text and pictures.
-Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
-Detail-oriented.
-Excellent interpersonal, teamwork and communication skills to build and maintain relationships with multiple departments.
-Self motivated.