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Bourassa and Associates Rehabilitation Centre is an independently owned and operated Physical Therapy clinic that has been in operation for 23 years. This position is for our main location on Venture Crescent.
Duties include: Answering main switchboard and directing calls in a professional and courteous manner, taking messages, greeting patients, processing new patient information, collecting payments, issuing receipts and assisting other support staff as required.
Requires ability to multi task and manage multiple phone lines. Must be punctual, patient oriented, computer oriented, reliable and able to work independently or in a team.
Education: Administrative Office Assistant, Medical Office Assistant or minimum of 2 years experience in receptionist position.
We offer a Competitive wage and Benefit Package.
Only candidates selected will be contacted.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is available
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Security and Safety
- Bondable
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Mac OS
- General office equipment
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