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Spa Supervisor

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Job Order #: 5431015

NOC: 4167
Employer Name:
Temple Gardens Hotel & Spa
Wage/Salary Info:
$16.92 per hour
Posted Date:
10-Apr-2015
Location:
MOOSE JAW
 
# of Positions:
1
Employment Terms:
Full Time
Experience:
1-2 Years
Apply By:
17-Apr-2015
How to Apply?:
This job is no longer taking applications

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Employer Name:
Temple Gardens Hotel & Spa
Contact Name:
Rachel Hardwicke
Contact Phone:
306 694-5054
Contact Email:
spa@templegardens.sk.ca
Employer Website:
www.templegardens.sk.ca


Description

QUALIFICATIONS
- One (1) year supervisory or management experience with knowledge of staffing, scheduling, guest services, cash handling
- Excellent written and verbal communication
- Strong organizational, interpersonal and customer relations skills
- Strong computer skills including Microsoft office
- Demonstrated ability to effectively handle and manage conflict
- Knowledge of the spa industry, products and services
- Experience with Salon/Spa  reservation system is an asset
- Demonstrated commitment to health and wellness mindset
- Self directed, self motivated, reliable and responsible

DUTIES
- Promote TGHS and Sun Tree as a Leading Spa of Canada Spa and provide exceptional Five-Star customer service to all guests
- Responsible for adhering to all TGHS policies & procedures such as call-backs and Resort Suite (schedule) optimization
- Assist manager in implementing policies and procedures that improve operational efficiency, including cost savings and revenue management
- Monitor and inspect spa, mineral pool and caf on an on going basis during shift to ensure cleanliness and quality customer service is being achieved
- Monitor attendance of all spa, pool and caf staff ensuring that dress code is maintained
- Monitor inventory levels on an ongoing basis and receive orders
- Assist with monthly inventory counts for all professional and retail products, as well as operational supplies
- Organize group bookings for spa and pool
- Organize media activities
- Communicate and document with manager any inefficiencies and staff issues
- Ensure effective communication to subsequent shift(s)
- Conduct meetings with the staff as required
- Assist in managing staffing requirements, schedules and time tracking
- Other duties as assigned by manager

SCHEDULE
Sun Off
Mon Off
Tues 3:00 pm  11:30 pm
Wed 3:00 pm  11:30 pm
Thurs 3:00 pm  11:30 pm
Fri 4:00 pm  12:30 am
Sat 4:00 pm  12:30 am

 

Skills and Abilities

Essential Skills
 - Reading text
 - Writing
 - Oral communication
 - Working with others
 - Decision making
 - Job task planning and organizing
 - Finding information
 - Computer use
Additional Skills
 - Use computer applications
 - Perform administrative tasks
 - Answer requests, inquiries and complaints
Specific Skills
 - Train staff and volunteers
Ability to Supervise
 - Staff in various areas of responsibility
 - 5-10 people
Clientele
 - Adults
 - Seniors

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