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Food Service Supervisor

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Job Order #: 5590047

NOC: 6212
Employer Name:
101175679 SASKATCHEWAN LTD. O/A WENDY'S RESTAURANT
Wage/Salary Info:
15
Posted Date:
22-Sep-2017
Location:
REGINA
 
# of Positions:
2
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Completed at least some secondary school
Experience:
1-2 Years
Apply By:
21-Dec-2017
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
101175679 SASKATCHEWAN LTD. O/A WENDY'S RESTAURANT
Employer Address:
 
205 Albert St.
REGINA,SK
CANADA
S4R2N5
Contact Name:
Jade Torralba
Contact Phone:
3069244180
Contact Fax:
306-347-3114
Contact Email:
jade.torralba@z2enterprise.com


Description

Qualifications:
Previous experience in a customer service role
Thorough knowledge of products and procedures
Strong communication and interpersonal skills
Ability to adhere to policies/procedures
Able to operate effectively in a fast paced environment
Key Responsibilities:
Customer Service
Leads by example to demonstrate that the customer is top priority and reinforces positive behaviors with employees
Responds to customers in a friendly manner with an appropriate sense of urgency
Responds to customer service complaints in a timely manner, resolving problems and turning negative situations into positive situations
Upon request, conducts regular store walk-throughs
People
Treats every employee and customer with respect
Reacts immediately to issues requiring attention
Provides ongoing, specific direction to employees
Encourages excitement and a fun work environment while motivating employees to meet goals
Reports to Store Owner and/or Manager on employee performance
Assists in ensuring optimal employee coverage at all times and fills in as required for various areas during busy periods to maintain optimal customer service levels
Operations
Displays knowledge of and works in compliance with operating, food safety, security, health and safety, and employment standards and applicable legislation
Ensures that all product and packaging is properly merchandised and stocked
Responsible for shift cash procedures
Maintains operational efficiency through use of positioning charts and pre-rush checklists
Supervises employees to ensure primary and secondary duties are completed
Ensures all store policies are followed during the shift
Monitors for, responds to and reports to store management about unsafe acts and conditions
Completes all required shift documentation
Other duties as required

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