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Farrell Agencies is consistently recognized as a customer experience leader in the insurance industry. To maintain this culture we require another person to assist on our front line. This person would be responsible for answering phone, taking payments, processing mail, and writing extension auto paks. This person needs to possess stand out customer skills - this can't be taught. This person needs to be adept with computers to perform insurance related transactions - this will be taught. This is a unique opportunity as the hours are noon - 6pm weekdays.
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
Additional Skills
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Private sector
- Business services
Work Location Information
- Urban area
Typing (Words Per Minute)
- 101 - 120 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Security and Safety
- Bondable
- Basic security clearance
- Criminal record check (abstract)
- Confidential security clearance
Business Equipment and Computer Applications
- Word processing software
- Electronic mail
- General office equipment