Job Order Detail

Description

The Opportunity
Working with our team as a technical support rep, you love to talk to customers on the phone and offer technical solutions.  You use attention to detail when booking service appointments.  You work hard to assist our service department as an integral part of a winning team.

The Company
This is a new position to add to our growing team.  As the emerging leader in Western Canada we turn product innovations into tried, tested and true client solutions.   AlarmTek is an award winning team because we invest into them through personal and professional development.  Employees receive a comprehensive health benefits package, and pension plan.  With continued expansion, its a great time to join AlarmTek.

Responsibilities:
-Assisting customers by answering questions and troubleshooting issues
-Managing voicemail and email customer requests
-Booking service appointments
-Answering phones and assisting with office duties

Qualifications:
Grade 12
Working knowledge of Microsoft Office programs (Word, Excel, Outlook)
Ability to follow technical instruction manuals and research solutions online

Characteristics:
Happy.  Positive and upbeat in a fast paced entrepreneurial environment.  Responsive to change, and implements new procedures with a smile.

Energetic.  Comes to work daily with enough energy to share.  Enjoys the flexibility we offer to hit the gym at lunch or run a marathon for charity.

Community Minded.  On board to build strong, safe communities.  Giving back is part of who you are.  

Integrity.  Honest at all costs.  Will step up to question actions that are inconsistent with company values.

Apply to careers@alarmtek.ca