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The Sales and Service Team Lead role assists in running all front of house fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. The Sales Lead is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, lead generation through internal and external marketing systems, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
- Excellent customer service skills
- Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
- Solid verbal and written communication skills required
- Able to multi-task and excel in a busy environment, high level of accuracy and detail oriented applicants shown preference
- Functional computer skills required: MS Office basic programs (word, excel), Internet, Basic computer program software use
- Health & Fitness minded people strongly preferred
- High school diploma required
- Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a
color, its an attitude)
- Sales and Service Team Lead is a late afternoon to evening and weekend position (flexibility to work early morning, day, evening and/or weekend hours as needed on occasion helpful)
Essential Skills
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
Specific Skills
- Work with minimal supervision
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Promote and sell memberships
- Suggestive selling
Type Of Experience
- Salesperson/clerk
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