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Responsibilities
Educating clients about the best eyewear choices for their lifestyle
Assisting with selection of frames to suit your clients aesthetic and performance needs
Interpreting optical prescriptions as written by optometrist
Performing frame and facial measurements to ensure correct fit and positioning of eyewear
Submitting prescription eyewear requisitions to manufacturing lab
Performing repairs and adjustments to patients eyewear
Arranging and maintaining retail display area
Contributing to store retail sales goals
Upholding excellent customer service standards using your charisma and problem solving skills
Pretesting patients using state of the art diagnostic equipment
Teaching patients insertion, removal and proper care of contact lenses
Care of patients in our dry eye treatment center
Operation of our in house edging lab
The Successful Candidate
Previous optical or office experience
Passionate about customer experience; a great communicator who can provide exceptional patient care
Committed to excelling as a member of a high performing team
Able to multi-task in a fast-paced environment
Good computer knowledge, including Microsoft Office Suite
Previous retail experience an asset
Some Travelling will be required
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Schedule appointments
- Perform general clerical duties
- Order supplies and equipment
- Maintain inventory of equipment
- Maintain records and inventories of supplies
- Clean and maintain equipment
Work Setting
- Optical retail store
- Office of health care professional
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
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