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Thank you.
If you enjoy providing exceptional customer service, learning and being active in the community, this unique opportunity with a reputable, expanding insurance organization may be right for you! To learn more about the firm and role, connect with the team at Employment Network!
Your responsibilities will include:
- Build strong working relationships with customers, suppliers, employees and managers. Participate in community and volunteer activities.
- Work closely with prospective and current customers to determine their unique personal insurance needs including home insurance, tenant, auto, life, health and living benefits.
- Provide service options, information and insurance coverage tailored to meet the needs and expectations of customers. Serve as a professional agent and ambassador of the firm, providing strong customer serving skills.
- Respond to walk-in and telephone inquiries.
- Follow-up, process and administer changes to insurance policies. Maintain up to date records and process documents in a timely, accurate manner.
- Monitor the office and team workload, offering support as needed. Work co-operatively with all manager and employee teams.
- Maintain a high level of confidentiality at all times.
Education & Experience:
- CAIB level 1 to 3; CIP or FCIB designation will also be considered.
- 1-2 years minimum related experience.
- Ability to learn new software programs.
Personality/Desired attributes:
- Team player, with a predisposition to service versus sales.
- Exceptional customer service, communications and telephone skills.
- Attention to detail and a commitment to accuracy at all times.
- Problem solving skills, initiative and a willingness to learn and work in a fast-paced environment.
- An attitude of respect, integrity and professionalism. Community involvement is a definite asset.
- The ability to manage multiple processes.
Credentials (certificates, licences, memberships, courses, etc.)
- Canadian Accredited Insurance Broker Certification
Occupational Experience
- Insurance broker
Type of Insurance Experience
- Personal
Specific Insurance Product Experience
- Tenant
- Medical
- House
- Auto