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Thank you.
To meet and exceed our Guest's expectations, to anticipate our guest's requirements and fulfill them in a timely manner.
To contribute to our corporate growth by assisting the Manager
in achieving revenue objectives, up selling accommodations appropriately, and promoting all current and existing
Sandman incentive programs and features. Sandman has a very competitive wage.
Preference will be given to those with hotel experience.
Applicants- Must be available to work weekends
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
Specific Skills
- Take, cancel and change room reservations
- Store and retrieve luggage
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Security and Safety
- Bondable
Type of Bookkeeping and Accounting
- Basic accounting
Business Equipment and Computer Applications
- Computerized reservation system
- Basic computer skills (will train)
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