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Midwest Laser Centre is looking to expand their growing team! We are looking for a reliable, highly motivated, teachable person as a Front Desk Receptionist. The successful candidate will be positive, enthusiastic and a true "people person." Responsibilities include greeting patients, handling inquiries over the phone and in person, scheduling on Orchid medical spa software and promoting in office treatments, skincare and make up. Only candidates selected for an interview will be contacted. Please note that part-time applicants should be available to work daytime, evenings and some Saturday's.
Responsibilities
-Greet and welcome patients upon arrival
-Answer incoming phone calls and emails in a pleasant, professional manner
-Schedule appointments, check in patients and process transactions on Orchid Medical Spa Software
-Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
-Accurate data entry of patient information
-Receive, sort, record and distribute daily mail/deliveries
-Update patient records, print documents, data entry
-Perform other clerical receptionist duties such as filing, scanning, transcribing and faxing
-Assist with light office cleaning duties (stock rooms, vacuum, mopping, laundry etc.)
Requirements
-Excellent customer service attitude
-Professional attitude and appearance
-Confidence to sell and promote treatments, make up and skincare
-Excellent organizational skills, attention to detail
-Familiarity using Accuro or Orchid Medical Spa Software an asset
-Experience with make-up application an asset
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Continuous learning
Transportation/Travel Information
- Own vehicle
- Valid driver's licence
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Typing (Words Per Minute)
- 61 - 80 wpm
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- General office equipment
- Internet browser