Job Order Detail

Description

Candidates must be extremely well organized and fast-thinking. They must also be completely computer literate and able to multitask between various computer programs and clinic tasks seamlessly. They must always be welcoming with a smile on their face, and in their voice.

Working alongside leaders within the health services industry, you will be taking the brand to the next level with your highly skilled customer service skills, your keen eye for detail in administration and your entrepreneurial spirit providing innovative ideas to increase revenues.

JOB DESCRIPTION:
Reporting to the Clinic Manager/Director, this position will be working in a team environment, greeting clients, managing files, answering phones, booking appointments, providing knowledge based opinions, managing insurance claims, increasing repeat business as well as being the right hand in all things governing the smooth operations of the clinic.

RESPONSIBILITIES:
Always provide in-depth knowledge of the benefits of Club MEx membership to all non-member clients
Build clinic loyalty by exceeding service expectations and relationship building
Providing a hospitable experience to all clients
Manage appointment bookings
Ensure the clinic is clean and laundry done at all times
Data input and filing
Answer telephone and provide clinic information to callers
Complete billing to clients and insurance companies
Daily financial reconciliation
General administrative and clerical support
Work with appointment software
Manage laundry flow
Other duties as assigned by Clinic Manager, Owner and Corporate Office

CANDIDATE QUALIFICATIONS:
Excellent communication skills
Computer proficient
Professional and Mature
Self-Starter
Motivated by Client Interaction
Takes Pride in their Work and their Employer
Has a "Superior Customer Experience" Mentality