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Your downtown mall is looking for a smart communicator to join its team! Cornwall Centre is currently recruiting for a Temporary Guest Services Representative to help out during the upcoming Christmas Season. The successful candidates will spend their time responding to customer inquiries, providing mall information, aiding customers with parking payment, as well as assisting in mall promotions, particularly Gift Card Sales and Gift Wrapping.
The perks about working FOR Cornwall Centre
Competitive wages
Flexible schedule
Free parking
The perks about working IN Cornwall Centre
Quick access to many food and retail shops during breaks
Diverse group of shoppers and guests that changes seasonally
Experiencing the fast-paced downtown lifestyle, in the hub of the city
If you have a minimum Grade 12 (or recognized equivalent), excellent customer service skills, enjoy solving problems, and are great at wrapping gifts, you may be a perfect fit. We are flexible in scheduling if you can be flexible on when you can work - weekday, weekend, and/or evening flexibility required.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Provide information on hotel facilities and services
- Process telephone calls
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Work with minimal supervision
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
Work Setting
- Hospitality industry
Business Equipment and Computer Applications
- General office equipment
- Internet browser
- Basic computer skills (will train)
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