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Reporting to the Community Connections Manager, the Administrative Assistant will provide individual assistance to clients including conducting registrations, addressing immediate needs, and making referrals. Within the position are diverse administrative, bookkeeping, and reception duties that support the daily operations of the agency.
Relationship Management/Partnerships
-Build and maintain working relationships with GGP clients, staff, and volunteers.
-Provide excellence in client service through effectively handling telephone, emails, faxes, and in-person inquiries, and exercise professionalism, discretion, and accuracy as to the referral or inquiries.
-Welcome, register, and provide critical support to clients in a timely and culturally sensitive manner.
-Ensure all correspondence with stakeholders represents GGP as a professional, welcoming, and resourceful organization.
Operations
-Carry out and maintain basic administrative duties such as processing donations, emailing, mail outs, room bookings, and inventory.
-Ensure office supplies and resources are purchased, well maintained, stocked, and organized.
-Ensure storage rooms and files are organized, tidy, and well maintained
The Administrative Assistant will fulfill other duties as assigned, including providing back up support to the Front Desk Service.
For full description, please go to http://globalgatheringplace.com/admin-assistant
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Critical thinking
- Job task planning and organizing
- Computer use
Specific Skills
- Type and proofread correspondence, forms and other documents
- Send and receive messages
- Provide general information to clients and the public
- Receive and forward telephone or electronic enquiries
- Process incoming and outgoing mail manually or electronically
- Order supplies and maintain inventory
- Service office equipment and arrange for servicing in the case of major repairs
- Photocopy and collate documents for distribution, mailing and filing
Work Setting
- Not-for-profit organization
Business Equipment and Computer Applications
- Windows
- Word processing software
- MS PowerPoint
- MS Word
- Excel
- Electronic mail
- Database software
- General office equipment
- Internet browser
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