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At Hampton, we love hiring Friendly, Authentic, Caring and Thoughtful people, just like you. Interested?
The Hampton Inn & Suites by Hilton, Saskatoon Airport is currently recruiting for part time guest service associates. Hours will vary and will be evenings and weekends. No early Morning shifts.
What do we expect:
Friendly Nature, Caring Attitude, Willingness to help, Reliability, Fun loving, Team Member, Problem Solving Ability and a Genuine Person.
What's in it for you:
Access to Hilton Benefits, Family Environment, Incentives and more.
Availability Requirements:
Evenings and Weekends 5 pm - 11 pm. Hours will vary depending on requirement.
THIS POSITION MIGHT LEAD TO FULL TIME EVENING PERSON DEPENDING ON YOUR PERFORMANCE.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
Specific Skills
- Take, cancel and change room reservations
- Store and retrieve luggage
- Secure guests' valuables
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Business Equipment and Computer Applications
- Multi-line switchboard
- Computerized bookkeeping systems
- Computerized reservation system
- General office equipment
- Internet browser
- Basic computer skills (will train)
- Hotel Soft
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