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Main duties:
1.Assisting the manager in organizing, planning and implementing strategy
2.Coordinating retail store operations
3.Ensuring store schedules and objectives are met by employees
Responsibilities
-Assist the Retail Store Manager in planning and implementing strategies to attract customers
-Coordinate daily customer service operations (e.g. sales processes, orders and payments)
-Track the progress of weekly, monthly, quarterly and annual objectives
-Monitor and maintain store inventory
-Evaluate employee performance and identify hiring and training needs
-Supervise and motivate staff to perform their best
-Coach and support new and existing Sales Associates
-Monitor retail operating costs, budgets and resources
-Suggest sales training programs and techniques
-Communicate with clients and evaluate their needs
-Analyze consumer behavior and adjust product positioning
-Handle complaints from customers
-Research emerging products and use information to update the store's merchandise
-Create reports, analyze and interpret retail data, like revenues, expenses and competition
-Conduct regular audits to ensure the store is functional and presentable
-Make sure all employees adhere to company's policies and guidelines
-Act as our store's representative and set an example for our staff