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Main Duties:
A sales supervisor plays a key role in the success and failure in our store. It is the one who plays a pivotal role in achieving the sales targets and eventually generates revenue for the organization.
Primary responsibilities:
1.Supervise and co-ordinate sales staff and cashiers
2.Assign sales workers to duties and prepare work schedules
3.Authorize payments by cheque and the return of merchandise
4.Sell merchandise to customers
5.Resolve problems that arise, such as customer complaints and supply shortages
6.Maintain specified inventory and order merchandise
7.Prepare reports regarding sales volumes, merchandising and personnel matters
8.Hire and train or arrange for the training of new sales staff.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Work Samples
- Product sample
Additional Skills
- Prepare work schedules
- Hire and train or arrange for training of staff
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
Work Setting
- Telephone soliciting establishment
- Retail establishment
- Door-to-door sales business
Ability to Supervise
- 3 - 4 people
- 5 - 10 people
Work Location Information
- On-site customer service
- Urban area
- Various locations
Work Conditions and Physical Capabilities
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Computer
- Internet access
- Cellular phone
Work Site Environment
- Dusty
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