Job Order Detail

Description

Knight Archer Insurance is looking for two full-time Commercial Insurance Service Representatives based out of our Victoria Avenue East, Regina office.  The successful applicant will be energetic and self-motivated with a passion for excellent customer service.  Knight Archer Insurance is committed to having the best trained staff in the industry and we believe our people are what separate us from other insurance providers.
Responsibilities:
Assisting the commercial insurance brokers in client service duties
Weekly renewal reviews
Prioritizing and managing daily phone calls, emails and mail
Providing timely responses to client queries
Meeting with team members to check on challenges and give direction
Assisting with marketing of accounts and attend client meetings as necessary
Problem solving regarding different coverages, rating, claims and competition
Administration associated with client service  record notes, instructions, changes, new submissions, renewal submissions, letters, claim reporting
Review claim notices and ensure a timely reporting to carrier(s)
Required Qualifications:
Strong communication skills, demonstrated in both written and verbal;
Proficient in SigXP, Outlook, Word and Excel;
Strong independent work ethics while also being able to work as a part of a team;
Must be able to deal with multiple projects at one time;
Able to perform data entry with no or little assistance;
Accuracy and attention to detail;
Responsive, with a knack for anticipating needs and delivering on commitments;
Ability to be resourceful and proactive in dealing with issues that may arise;
Ability to organize, multitask, prioritize and work under pressure.
Clean criminal record check
Education/Experience Qualifications:
High school diploma or equivalent
Post-secondary education is an asset
Obtaining and maintaining a minimum level 2 Saskatchewan Broker License
Experience in commercial insurance would be an asset