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Provides exceptional customer service to existing customers and our temporary workforce. Assists new applicants with the employment process, answers questions and qualifies potential temporary employees for eligibility to work.Processes payroll for temporary workers from a completed work ticket and ensures proper documentation before distribution of the check/voucher. Completes tasks such as follows-up with customers, assists in the collection of payments, development of customer relationships through high-volume telephone contact including resolving customer problems, collection of payments due, and price quoting within the assigned parameters.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- First Aid Certificate
Specific Skills
- Access and process information
- Receive application forms
- Receive payments
- Maintain records and statistics
- Explain the type and cost of services offered
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
Work Setting
- Business services
Work Conditions and Physical Capabilities
- Work under pressure
- Attention to detail
Security and Safety
- Criminal record check (abstract)
- Driver's validity licence check
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- General office equipment
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