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Prepare, key in, edit and proofread online promotional materials, posters and brochures
Open and distribute incoming regular and electronic mail and other material
Schedule and confirm customer appointments and schedule with technicians
Order store supplies and maintain inventory
Answer telephone and electronic enquiries and relay telephone calls and messages
Greet customers, ascertain nature of business and direct customer to appropriate technician
Conduct customer satisfaction survey and generate report
Keep track of source of customers and modify marketing materials
Essential Skills
- Oral communication
- Computer use
Technical Terminology
- Business
Specific Skills
- Schedule and confirm appointments
- Conduct Research
- Order office supplies and maintain inventory
- Answer telephone and relay telephone calls and messages
Work Setting
- Private sector
Area Of Specialization
- Reports and records
- Invoices
- Correspondence
- Charts, graphs or diagrams
Work Conditions and Physical Capabilities
- Fast-paced environment
Security and Safety
- Basic security clearance
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic scheduler
- Internet browser
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