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Warranty/Customer Service Coordinator

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Job Order #: 5601496

Employer Name:
Doepker Industries Ltd.
Posted Date:
# of Positions:
Employment Terms:
Full Time
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Employer Name:
Doepker Industries Ltd.

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Employer Website:


Doepker Industries is a leading Canadian manufacturer of highway semi-trailers.  The company is continually developing new and innovative designs for our customers across Canada.  Doepker Industries has won awards and been recognized for business excellence and innovation since the company started in 1948.

We are currently accepting applications for a Warranty/Customer Service Coordinator to join our Sales & Marketing team.

Key Responsibilities:
-Prompt technical discussion and resolution to determine status of claim or complaint;
-Contacting dealer sales, service and warranty departments, customers, repair shop personnel or suppliers to concur on decisions on warranty and service claims;
-Scheduling in-house warranty work;
-Arranging for return of warrantable supplier products and ensure credits are issued.

We are seeking creative and independent thinkers who are capable of managing multiple projects within a dynamic team environment. If you are looking for challenging work in a fast-paced environment and want to contribute to the success of our team please submit a cover letter and resume. We offer competitive wages that reward skills, performance and achievements, along with a company-matching pension plan and comprehensive group benefit plan.


Skills and Abilities

Business Equipment and Computer Applications
 - MS Word
 - MS Excel
Essential Skills
 - Problem solving
 - Working with others
 - Oral communication


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