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The Client Services Assistant provides client service, application processing, and accurate client record keeping, while working with our financial advisors and support teams.
At Wiegers Financial & Benefits you will love your role if:
- You have a knack for processing and entering data for various applications
- You acquire strong interpersonal skills, enabling you to maintain strong relationships with fund companies, dealers and insurance suppliers
- Your multi-tasking skills benefit your ability to assist advisors with booking appointments, managing their calendars, emails and other client communications
- You thrive in a team, working among financial advisors and support
As a Client Services Assistant, your direct responsibilities Are:
- Schedule appointments, organize file preparation and complete forms
- Handle all service related inquiries from new application to death claims
- Track all client audits, 10%, birthdays, anniversaries, and maintain flow for semi-annual/annual reviews
- Coordinate with fund companies, dealers, and insurance supplies relating to investment customer service
- Updating filing as well as our customer relationship management program
- Processing and following through for all investment transactions
As a Client Services Assistant we require that you have:
- Recognized Business College Diploma
- Post-secondary certificate in Business and Human Resource management
- LLQP certification and Life A & S License
- Minimum 5 years related experience in the financial services industry
- Minimum 5 years working within a team in a leadership role