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Automotive Service Advisor

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Job Order #: 5601776

Employer Name:
Sherwood Chevrolet Inc.
Posted Date:
14-Dec-2017
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
GED 12 - General Educational Development
Experience:
1-2 Years
Apply By:
28-Jan-2018
How to Apply?:
Email Mike San Antonio, Service Manager msanantonio@sherwoodchev.com
 

Application Information

Employer Name:
Sherwood Chevrolet Inc.

Contact Name:
Mike San Antonio

Contact Phone:
306-374-6330

Contact Email:
msanantonio@sherwoodchev.com

Employer Website:
sherwoodchev.com



Description

Sherwood Chevrolet Service is expanding and we are currently looking to for a Service Advisor. We are currently accepting applications for this position and are setting up interviews as soon as possible for prospective candidates. If you believe you have what it take please send us your resume. Full time positions are available.

What You'll Be Doing:

Serve clients efficiently to ensure client expectations are exceeded.

Explain the type of service work scheduled to clients.

Identify additional service work required for vehicles and effectively communicate to clients.

Complete repair orders, ensuring all information is correctly entered into system.

Conduct follow-up calls with customers.

Follow manufacturers policy and procedure requirements.

Maintain necessary product knowledge.

Other tasks as assigned by management.



What we are Looking For:

Minimum 1 year in Service Advisor role.

Passion for customer service.

You enjoy talking with customers, identifying their needs, ensuring a positive customer experience.

High quality control standards.

Excellent English verbal and written communication skills.

Driven to succeed, self-starter, with a strong work ethic.

Highly organized, detail oriented, coachable and open to continuous learning and development.

Effective negotiator and possess a great deal of professionalism.

Strong computer skills (including MS Office suite); experience with Reynold & Reynolds is an asset.

Valid Drivers License, with a clean drivers abstract.


Commission Based Salary.


Job Type: Full-time



Job Location:
Saskatoon, SK

Required education:
Diploma/Certificate

Required experience:
Automotive Service Advisor: 1 year

Required license or certification:
Driver's Licence

 

Skills and Abilities

Work Setting
 - Transportation
Work Conditions and Physical Capabilities
 - Walking
 - Standing for extended periods
 - Attention to detail
 - Work under pressure
 - Fast-paced environment
Business Equipment and Computer Applications
 - Internet browser
 - Electronic scheduler
Security and Safety
 - Driving record check (abstract)
 - Driver's validity licence check
Work Site Environment
 - Noisy
Specific Skills
 - Answer inquiries and provide information to customers
 - Investigate complaints
 - Maintain records and statistics
 - Receive payments
 - Sell merchandise
 - Access and process information
Essential Skills
 - Computer use
 - Job task planning and organizing
 - Working with others
 - Oral communication
 - Document use
 - Reading text
Transportation/Travel Information
 - Valid driver's licence

 

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