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Customer Service Representative-1700022786

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Job Order #: 5601940

NOC: 1433
Employer Name:
BMO Harris Bank
Wage/Salary Info:
DOE
Posted Date:
06-Dec-2017
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
20-25
Education:
Completed at least some secondary school
Experience:
0-6 Months
Apply By:
06-Jan-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
BMO Harris Bank
Contact Name:
Catherine Moser
Contact Phone:
99999999
Contact Email:
PeopleScoutSATTeam@PeopleScout.com
Employer Website:
https://bmo.taleo.net/careersection/2/jobdetail.ftl?job=1700022786&lang=en_GB


Description

As a Customer Service Representative, you will:
    Serve and delight each customer during every interaction and execute financial transaction including deposits, withdrawals, bill payments, foreign currency requests and/or other account transactions in an efficient and professional manner
    Proactively demonstrate lobby leadership and educate our customers on self-serve options available to them with the goal to deliver an enhanced customer experience
    Understand our customers needs through quality conversations and identify opportunities to promote the right financial products and services to meet their needs
    Refer customers to branch team members and partners who can have quality needs based conversations to explore customers financial needs and goals
    Maintain overall appearance and presentation of the branch
    Actively participate in regular coaching sessions and team meetings
    A positive, enthusiastic attitude, with strong people skills
    Proven customer service experience and passion for helping others and sales delivery
    Sales & service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems
    Effective relationship management skills
    Effective communicator, both verbal and written
    The ability to multi-task, with above-average computer skills and digital awareness
    Flexibility to work a variety of shifts and locations within the market;
    Flexibility to work a variety of shift lengths from 3 hours to 9.5 hours/day.
To find out more visit us at https://bmocareers.com.
To submit your application for this job, please go to:
https://bmo.taleo.net/careersection/2/jobdetail.ftl?job=1700022786&lang=en_GB

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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