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Project Management/Quality Assurance Specialist

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Job Order #: 5602156

Employer Name:
Wage/Salary Info:
Competitive based on skills and experience.
Posted Date:
# of Positions:
Employment Terms:
Full Time
Length of Employment:
University Diploma
0-6 Months
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Employer Name:

Contact Name:
Garnette Weber

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itracks is committed to rewarding high achieving individuals who exemplify innovative thinking and dedication. By expecting great things from ourselves we inspire a high level of commitment, innovation, and accountability.


- Develop project plans, resource requirements and schedules for client projects to ensure the goals and objectives are accomplished within itracks prescribed quality standards
- Manage vendors and purchase orders
- Collaborate with internal staff and resources to meet client design and function needs for qualitative and quantitative projects using itracks tools
- Program surveys within an established survey tool and perform quality assurance testing as needed
- Deliver project specifications within the established timeframe
- Partner with Sales to grow existing accounts and work cooperatively to deliver bid requests in a timely manner
- Communicate with other Project Managers to prioritize deadlines among deliverables that affect internal resources
- Negotiate with clients to satisfactorily resolve issues or problems that may arise during a projects lifecycle
- Liaise with the clients and vendors throughout the project lifecycle, ensuring all parties are informed of status, while promoting high standards of professionalism
- Contract and supervise vendors to deliver outsourced services
- Simultaneously manage multiple projects, ensuring deadlines are met


- Exceptional organizational and time management skills
- Strong skills in leadership, planning, management and control of projects
- Strong written, oral and interpersonal communication skills
- Capable of working independently on projects and also collaborating as a team member
- Attention to detail, flexible and adaptable to change
- Excellent MS Office skills
- Basic coding/programming skills is an asset
- Strong English fluency


Skills and Abilities

Work Conditions and Physical Capabilities
 - Sitting
 - Attention to detail
 - Tight deadlines
Security and Safety
 - Criminal record check (abstract)
 - Basic security clearance
Specific Skills
 - Provide input into product design where goods or services must be tailored to suit client's needs
 - Develop reports and proposals to illustrate benefits from use of good or service
 - Assess client's needs and resources and recommend the appropriate goods or services
 - Promote sales to existing clients
 - Consult with clients after sale to provide ongoing support
 - Estimate costs of installing and maintaining equipment or service
 - Prepare and administer sales contracts
 - Resolve product and service related problems
 - Utilize sales/marketing software packages
Essential Skills
 - Significant use of memory
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Numeracy
 - Document use
 - Reading text
 - Computer software
 - Consulting services
Work Location Information
 - On-site customer service
Type of Sales Account
 - Local accounts
 - International accounts
 - Key accounts
Type Of Sales
 - Marketing
 - Commercial establishments


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