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itracks is committed to rewarding high achieving individuals who exemplify innovative thinking and dedication. By expecting great things from ourselves we inspire a high level of commitment, innovation, and accountability.
Responsibilities:
- Develop project plans, resource requirements and schedules for client projects to ensure the goals and objectives are accomplished within itracks prescribed quality standards
- Manage vendors and purchase orders
- Collaborate with internal staff and resources to meet client design and function needs for qualitative and quantitative projects using itracks tools
- Program surveys within an established survey tool and perform quality assurance testing as needed
- Deliver project specifications within the established timeframe
- Partner with Sales to grow existing accounts and work cooperatively to deliver bid requests in a timely manner
- Communicate with other Project Managers to prioritize deadlines among deliverables that affect internal resources
- Negotiate with clients to satisfactorily resolve issues or problems that may arise during a projects lifecycle
- Liaise with the clients and vendors throughout the project lifecycle, ensuring all parties are informed of status, while promoting high standards of professionalism
- Contract and supervise vendors to deliver outsourced services
- Simultaneously manage multiple projects, ensuring deadlines are met
Qualifications:
- Exceptional organizational and time management skills
- Strong skills in leadership, planning, management and control of projects
- Strong written, oral and interpersonal communication skills
- Capable of working independently on projects and also collaborating as a team member
- Attention to detail, flexible and adaptable to change
- Excellent MS Office skills
- Basic coding/programming skills is an asset
- Strong English fluency
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Type of Sales Account
- Key accounts
- International accounts
- Local accounts
Type Of Sales
- Marketing
Specific Skills
- Utilize sales/marketing software packages
- Resolve product and service related problems
- Prepare and administer sales contracts
- Estimate costs of installing and maintaining equipment or service
- Consult with clients after sale to provide ongoing support
- Promote sales to existing clients
- Assess client's needs and resources and recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Provide input into product design where goods or services must be tailored to suit client's needs
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Tight deadlines
- Attention to detail
- Sitting
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Products/Services
- Consulting services
- Computer software
Customers/clients
- Commercial establishments
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