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Maintain, troubleshoot and administer the use of local area networks (Dine-in operating system), wide area networks (online ordering operating system), connections to the Internet and peripheral equipment;
Evaluate and install computer hardware, networking software, operating system software and software applications;
Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks;
Provide problem-solving services to network users;
Install, maintain, troubleshoot and upgrade Web-server hardware and software
Implement network traffic and security monitoring software, and optimize server performance;
Perform routine network start up and close down and maintain control records
Perform data backups and disaster recovery operations;
Conduct tests and perform security and quality controls;
Perform shell scripting or other basic scripting tasks;
Assist in companys online promotions and online marketing materials;
Assist in companys social profiles, online forums, and blogs.
Computer and Technology Knowledge
- Internet
- Database software
- Hardware
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Servers
- Programming software
Essential Skills
- Document use
- Working with others
- Critical thinking
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade web-server hardware and software
- Set up local area networks and connections to the internet
- Implement network traffic and security monitoring software, and optimize server performance
- Respond to requests for help and information from web site visitors and web site designers
- Perform web-server backup and recovery operations
Work Conditions and Physical Capabilities
- Work under pressure
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Cellular phone