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Lead Server

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Job Order #: 5602383

NOC: 6453
Employer Name:
FAIRFIELD INN AND SUITES BY MARRIOTT
Wage/Salary Info:
tbd
Posted Date:
10-Dec-2017
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
daytime
Experience:
1-2 Years
Apply By:
31-Dec-2017
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
FAIRFIELD INN AND SUITES BY MARRIOTT
Contact Name:
Ian Johnson
Contact Fax:
306 545 9776
Contact Email:
ian.johnson@marriott.com


Description

Position:        Lead Server
Reports to:        General Manager
Job Description:
As a lead server you will be knowledgeable about the food and beverage offerings and able to answer any questions.   Complete the training of new staff and assign duties as required.  Knowledge of banquet service and catering function is an asset.  
Responsibilities
Greet customers, make suggestions, answer and present the menu
Be knowledgeable about the menu and be able to answer all questions about beverages and the food
    Take orders and send them to kitchen staff through the POS system
    Ensure quality service in the dining room and serve meals
    Prepare the bills for beverages and meals ordered, take payment and make change and  balance daily transactions
    Use sales techniques to retain customers and attract more loyal guests
    Apply health regulations relating to cleanliness
    Apply safety regulations
    Comply with equipment usage guidelines
    Comply with maintenance guidelines for the restaurant
    Ensure your work area is clean
    Organize your work and work area professionally
    Clean and clear the dining room table

 

Skills and Abilities

Food and Beverage Serving Skills
 - Advise on menu selections
 - Serve food and beverages, general plate service
 - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
 - Prepare and serve flambes and other specialties at customers' tables
 - Describe menu items including daily specials for customers
Wine and Stewarding/Serving Skills
 - Store wines
 - Present, open, pour and serve wine in appropriate wine glassware
 - Perform sensory evaluation of wines
 - Order and maintain inventory of wines and wine glassware
 - Describe and advise on wine selection
Essential Skills
 - Computer use
Credentials (certificates, licences, memberships, courses, etc.)
 - Food Safe Certificate
 - Serving It Right Certificate
Additional Skills
 - Address customers' complaints or concerns
 - Set tables
 - Replenish condiments and other supplies at tables and serving areas
 - Load buspans and trays
 - Enforce provincial/territorial liquor legislation and regulations
 - Clear and clean tables, trays and chairs
 - Balance cash and record sales
 - Assist customers with special needs
 - Customer service oriented
 - Must be of legal age to mix and serve alcoholic beverages
Work Setting
 - Restaurant
 - Hotel
Work Location Information
 - Urban area
Security and Safety
 - Bondable
Weight Handling
 - Up to 9 kg (20 lbs)
Business Equipment and Computer Applications
 - Micros
 - Point-of-sale system

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