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Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
Schedule and confirm appointments and meetings of employer
Order office supplies and maintain inventory
Answer telephone and electronic enquiries and relay telephone calls and messages
Set up and maintain manual and computerized information filing systems
Determine and establish office procedures
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
Record and prepare minutes of meetings
Arrange travel schedules and make reservations
May compile data, statistics and other information to support research activities
May supervise and train office staff in procedures and in use of current software.
May organize conferences
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Job task planning and organizing
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Own vehicle
Additional Skills
- Delegate work to office support staff
Specific Skills
- Establish work priorities
- Ensure deadlines are met
- Carry out administrative activities of establishment
- Assemble data
- Review, evaluate and implement new administrative procedures
Work Setting
- Private sector
Work Conditions and Physical Capabilities
- Fast-paced environment
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Office equipment and supplies
- Computer
- Printer
- Internet access
Business Equipment and Computer Applications
- Windows
- Word processing software
- Electronic scheduler
- Desktop publishing software
- General office equipment
- Data analysis software
- Accounting software
- Inventory control software
- Electronic mail