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Customer Service Representative

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Job Order #: 5605304

NOC: 1433
Employer Name:
Speedy Cash
Posted Date:
03-Jan-2018
Location:
PRINCE ALBERT
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
17-Jan-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Speedy Cash
Contact Name:
Carla Vandamme
Contact Email:
Cvandamme@speedycash.ca
Employer Website:
www.speedycash.ca


Description

Perks and Benefits
o    Competitive wages, bonuses and benefits
o    Hands-on and continual training in transferable skills
o    Birthdays off, annual fun day for each store
o    Incredible support system
o    A team environment that makes work satisfying and fun
o    RRSP matching
o    Opportunities for growth. We promote from within!

You are a Champion of Change; you will help motivate the team to increase sales, minimize bad debt and adapt to the ever changing regulatory environment. You have a strong sense of curiosity and have a passion for learning; you are proactive and look for ways to be more efficient in your day to day work. You inspire your teammates with your innovative and resourceful way of thinking. Your attention to detail and exceptional organization skills will ensure that the day to day operations of the store run smoothly. You can work independently as you pursue excellence while taking pride in your achievements, supporting company initiatives and accomplishing the work that needs to be done in the store. An interest in travel would be considered an asset as from time to time support in other stores in the network is needed.

Job Responsibilities
o    Building customer relationships while providing exceptional customer service
o    Identifying and meeting the customers financial needs in order to process loan applications
o    Collecting on delinquent accounts in the interest of minimizing bad debt
o    Conveying information through in person, telephone, and email communications
o    Aiding in loan sales, cheque cashing and in store promotions
o    Handling and balancing daily cash and debit transactions
o    Performing all daily operations of the store

Requirements
o    Valid Government Issued Photo ID
o    Clean Criminal Record Check
o    High School Diploma or Equivalent

Wage
o    Salary commensurate with experience

For more information about Speedy Cash checkout our website at www.speedycash.ca/careers

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Computer use
 - Continuous learning
Specific Skills
 - Provide information to clients
 - Promote financial products and services
 - Balance daily transactions
Work Setting
 - Financial services
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - Repetitive tasks
Security and Safety
 - Criminal record check (abstract)
 - Credit check
Business Equipment and Computer Applications
 - Windows
 - Electronic mail
 - Currency counting machine
 - General office equipment
 - Internet browser

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