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Customer Service Representative

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Job Order #: 5606061

NOC: 1433
Employer Name:
CIBC Saskatchewan
Posted Date:
08-Jan-2018
Location:
NAICAM
 
# of Positions:
1
Employment Terms:
Casual
Education:
Grade 12
Apply By:
23-Jan-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
CIBC Saskatchewan
Contact Phone:
000-000-000
Employer Website:
www.cibc.com/careers


Description

Customer Service Representative - Casual

Job Overview.

As the first person our clients see, you are the face of CIBC and as a result will be relied upon to develop a rapport with customers and provide excellent client service.

What You'll Be Doing

- Create an exceptional client experience by proactively engaging with clients to understand and meet their immediate day to day banking needs
- Actively identify opportunities to deepen the clients relationship with CIBC and to positively promote CIBCs products and services
- Work as part of a team to ensure the client is receiving the most appropriate advice and introduce them to appropriate colleagues

Job Requirements

- To create a positive client experience by understanding and meeting client needs quickly, professionally and accurately
- Identifying new sales opportunities and making quality referrals to colleagues
- The ability to work in a multi-tasking environment where a high attention to detail is required in order to balance your cash, credits and other monetary transactions
- Demonstrate a strong code of ethics while adhering to and protecting client

(For full job description visit www.cibc.com/careers    posting 18000323)

 

Skills and Abilities

Essential Skills
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Computer use
 - Continuous learning
 - Significant use of memory
Work Setting
 - Banking
Work Location Information
 - Rural community
Business Equipment and Computer Applications
 - General office equipment

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