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Front Desk Agent

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Job Order #: 5606300

NOC: 6435
Employer Name:
Super 8 Motel
Posted Date:
09-Jan-2018
Location:
PRINCE ALBERT
 
# of Positions:
2
Employment Terms:
Part Time
Experience:
No Experience
Apply By:
30-Jan-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Super 8 Motel
Employer Address:
 
PO BOX 429 STN MAIN
PRINCE ALBERT,SK
CANADA
S6V5R7
Contact Name:
Flora Larson
Contact Phone:
306-953-0088
Contact Fax:
306-763-8388


Description

Super 8 Prince Albert is seeking a Part time Front Desk Agent
Must be able to work shift work, including nights and weekends

Duties:
Operating switchboard in a friendly and courteous manner
taking reservations
checking guests in and out
balancing shift reports and deposits
preparing and maintaining common areas for guest use
clerical duties including faxing, photocopying and filing

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
Specific Skills
 - Take, cancel and change room reservations
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Perform light housekeeping and cleaning
 - Investigate and resolve complaints and claims
 - Balance cash and complete balance sheets, cash reports and related forms
 - Arrange services required for guests with special needs
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hotel
Security and Safety
 - Bondable
Type of Bookkeeping and Accounting
 - Cashiering
Business Equipment and Computer Applications
 - Multi-line switchboard
 - Computerized reservation system
 - General office equipment
 - Basic computer skills (will train)
 - Hotel Soft

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